At Stephan Paris, we want your complete satisfaction.

Have you ordered an item that you don't like, or have you simply changed your mind? We promise to reimburse you.

 

Process to follow :

If you wish to return an unwanted item to us, you have every right, as long as it is within 15 days of receipt of your order, and provided that...

1) The shoes have not been worn or washed.
2) The shoes have not been tried outdoors.
3) The shoes are in their original box.

Refunds will be given if the item is returned in resalable condition.

We will process your refund within 15 days of receipt of your return package.

Refunds are credited to the payment method used when ordering.

 

 

Return at the customer's expense (Only the price of the invoiced items will be refunded) and by post only.

Returns are not accepted at relay points. 

 

To make your life easier, we have a very simple way to make your returns, all you have to do is download, print and complete our returns form and include it in the package by clicking on the link below:

RETURN FORM